Registration, Communication & Payment

Enrollment Process

A registration form together with tuition fee of the course must be settled and submitted to Spanish World (Singapore) on or before the deadline of the course enrollment. (The deadline of course enrollment is listed on the course information given to students.)

* Please note that enrollment without payment is considered invalid. No administration fee is needed for the enrollment.

Enrollment is on a first-come-first-served basis. Reservations are not honored. No transaction may be made through phone calls. Receipt will be sent via email or printed and given in person in Spanish World (Singapore) to the student.

The enrollment record will be kept in accordance with the Privacy Policy of Spanish World (Singapore). Please click here for more details.

Tuition Payment, Discount, Invoice and receipt

Regular student needs to settle the tuition fee calendar monthly. Students will receive an invoice via email every calendar month before the first date of the class. Students should settle the tuition fee together with the material fee stated on the invoice (if any) on or before the first date of the class. On the invoice, the following details would be included:

– Student Name, Course Code, Course details, class schedule and remarks (if any)

In case of 1) any mistake on the invoice or 2) any change of course details, students should inform Spanish World (Singapore) administration via email, in person or by phone during office hours. A revised invoice will be sent to students after the change.

Regular Students (excepting for evening students and private students) can cancel or be absent from 1 class ONLY every calendar month. This onetime per month absence will not be charged and thus can be credited for the next monthly invoice (i.e. deduction from next monthly invoice). If a student misses more than one class per month for whatever reason, there will NOT be any further credit. Student or Parent should inform Spanish World (Singapore) Administration in case of absence.

Payment Methods

1. Cheques should be made payable to Spanish World Pte Ltd., and please send to “Blk 180B, 08-01/02/05, The Bencoolen (Office Tower), Singapore 189648“
2. Bank Transfer to:
   Bank Name: United Overseas Bank
   Account Name: Spanish World Pte Ltd
   Account No.: 101-347-744-8
   * Please send the copy of your deposit slip for Spanish World (Singapore) reference, email: sg@spanishworldgroup.com
3. Cash Payment during office hours:

*Monday to Friday, 9:00am – 6:30pm Saturday, 9:00am – 1:30pm, Closed on Sundays & Public Holidays

Only FULL payment of the course fee is accepted. Payment is on a first-come-first-served basis.

Upon receiving the tuition fee, receipt will be issued either via email or printed and given in person to the student within 1 month. However, if the course is not confirmed, the receipt will not be issued to students. A confirmation email will be sent to confirm that such a payment is received.

Communication

Our administration staff speak fluent English & Bahasa Malaysian. English will be used for main communication. If you would like to opt for Bahasa Malaysian, please let us know. The main communication for administrative purpose would be email, phone, messages and in person during office hours.

Teachers will try to use as much as Spanish as possible in the class in order to create a Spanish learning environment for students. However, when it comes to explaining complicated concepts, English will be used for assistance. Students may request more English explanation before/after starting the class if they prefer.

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